Returns Policy

We do hope that our website is informative and provides pictures with good enough details to give you a great shopping experience and you know what you get before your order arrives. But we also understand that sometimes you wish to return a product to us. For added peace of mind we offer you a 30-day return guarantee. And no questions asked (though we appreciate any feedback from you). Simply notify us of your intention to return an item to us within 30 days after purchase and we will provide you with instructions of how to return the goods back to us.

Please note: If you return a product to us simply because it's no longer wanted you are responsible for the return postage to us. We recommend using a tracked service for higher value items and to keep proof of postage until the refund has been issued to you.

If an item arrives damaged, we will of course re-imburse you for the return postage. In case an individual chess figure arrives damaged, please let us know of it and we are often able to send you a replacement, free of charge. There is no need for you to return an entire chess set if only a single piece is damaged.

Return Service
Especially for bigger items, sending a big and heavy box back via your local post office could get expensive and we understand that you don't want to pay of what seems a small fortune to send an unwanted item back. Simply inform us of your intention to return an item to us and we can provide you with alternative shipping arrangements, often cheaper than Royal Mail, and it could even be collected from your doorstep!

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Lion Chess Blog

Lion Chess News

12-05-2016 We re-filled our inventory and our best-selling chess pieces are available again.

15-02-2016 Tagua Chess Pieces in a traditional Staunton Style now available!

26-11-2015 Brand-new from Matador! Two huge XL sets are now available: The Ki XL Set with 350 parts and the Klassik XL with over 900 parts.

25-11-2015 Our popular Matador Baby Architect is now available in two more sizes: A Small Kit with 10 pieces and a Huge XL pack with 122 parts!

09-10-2015 New in Stock: "Isle of Lewis" Chess Pieces. Get yours now and get it delivered for free!